Our mission

Our mission is to meet the expectation of our valued client andGuest and set an example for others that we are the leaders in parking facility management services in all over UAE.

  • Our Punch lines
  • Openness
  • Cooperative
  • Fulfil Expectations
  • Result Oriented
Our Vision

To offer easy access parking solutions without any hurdles to our valued clientsand remaintrusted valet parking service provider, committed to the highest standards, while aligning our skills and competency to our clients’ .

Customer Services Procedures
  • Welcome & Greetings
  • Respect
  • Friendly
  • Ready for Help
  • Support Customer and Guest as a Team
  • Be Honest and reserve the right of the Customer and Guest
  • Timeliness
  • Realistic Expectations
  • Enthusiastic
  • Personalization for every customer and Guest

Our company profile

About Us

At VANTOM VALET, we provide total valet parking and transportation solutions. Our management has vast experience in the valet industry. As a team, our staff can accommodate and customize all of your individualized parking and transportation needs.

We provide our clients valet operation of 24/7 for 365 days a year including public holidays. We take proactive measure to insure all your customer level in your premises are satisfied. We guarantee overtime manpower and complementary valet management for our regular clients.

We focus on providing added value comprehensive service through highly trained professional valet attendants.

Our Main Services

 

Training & Approach

Our staff is given one month’s training before working as the valet driver as the quality management manual managed and prepared by Operations Team.

Staff is well aware of the valet parking operations / services and 10 days special supervision will be given to the new / emerging staff to get to know about the premises and to satisfy the customer queries about the premises.

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Training & Approach

Our staff is given one month’s training before working as the valet driver as the quality management manual managed and prepared by Operations Team.

Staff is well aware of the valet parking operations / services and 10 days special supervision will be given to the new / emerging staff to get to know about the premises and to satisfy the customer queries about the premises.

Read More

 

Reporting

Our staff is given one month’s training before working as the valet driver as the quality management manual managed and prepared by Operations Team.

Staff is well aware of the valet parking operations / services and 10 days special supervision will be given to the new / emerging staff to get to know about the premises and to satisfy the customer queries about the premises.

Read More

Our Best Clients

Millennium Hotel & Resorts

Al Amira Night Club

The Retreat Palm Dubai

Carte Blanche

Studio One Hotel

Why Us

The Continuous Improvement function focuses on delivering real added value to the business and its customers by continually measuring operational compliance and tracking the level of change. KPIs are used to monitor contract performance and are largely quantitative, measuring contract and in house outputs. In self-monitoring Vantom Valet goes beyond the quantitative with an independent qualitative assessment of the controls and procedures that underpin KPI delivery.

This independent assessment is our internal audit function, which is the most wide-ranging in the industry, covering every aspect of our operations.Our Admin team, which operates independently of operations (reporting directly into the Managing Director), uses an integrated range of user friendly tools to regularly check and monitor our contract controls and procedures.